<div class="content-intro"><p><strong>About Mirakl:</strong></p> <p> </p> <p>Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.<br><br>Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).<br><br>With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.</p> <p> </p> <p>For more information, visit <a href="http://www.mirakl.com">www.mirakl.com</a>.</p> <p> </p> <p><strong>Mirakl in Numbers:</strong></p> <ul> <li>🗓️ Founded in 2012 | Member of French Tech Next40</li> <li>👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo</li> </ul> <p> </p> <p><strong>Our Values:</strong></p> <p>Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.</p> <p> </p> <p>Our 5 values guide how we collaborate:</p> <ul> <li>💡<strong> Work Hard Together:</strong> Teamwork and collaboration are the foundation of our success</li> <li>🏆 <strong>Get Things Done: </strong> We prioritize action and efficiency for impactful results</li> <li>🚀 <strong>Go Above & Beyond:</strong>  We tackle challenges proactively and always aim for excellence</li> <li>🎓 <strong>Succeed Through Expertise:</strong> Knowledge sharing and continuous learning are core to our culture</li> <li>🤝 <strong>Satisfy & Empower Clients:</strong> We're committed to our clients' success</li> </ul> <p> </p></div><h3 class="pb-2 pt-4 heading-lg text-foreground">The Team You'll Join</h3> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @md:pt-2 @md:pb-[10px] @md:leading-relaxed text-base leading-relaxed text-foreground">You'll be part of our Global Product organization led by Jean-Yves Simon, Chief Product Officer. Together, you'll be building and owning the operating layer that makes Mirakl's product machine run : turning data, signal, and process into sharper decisions, faster execution, and a roadmap the whole organization can trust.</div> <div class="my-4 border-b border-primary-150"> </div> <h3 class="pb-2 pt-4 heading-lg text-foreground">Your Impact</h3> <ul class="list-disc pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Own product analytics end-to-end :</strong> instrument and report across Heap, Contentsquare, and Amplitude; build the dashboards PM leadership and Product Marketing rely on for trade-off calls and strategic decisions</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Build and run the customer feedback loop</strong> : design the intake and synthesis pipeline for customer signal (feedback, tickets, sales input, usage data) and partner with Customer Success from raw signal to actionable roadmap input</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Centralize and coordinate the product roadmap</strong> : create clear visibility across teams on what's shipping, what's blocked, and what's next; facilitate planning cycles and business reviews with structured, decision-ready inputs</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Keep the product toolstack functional</strong> : administer Productboard and Jira so they remain a working system, not a ticket graveyard; define the governance that keeps data clean and workflows purposeful</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Build and maintain internal AI agents</strong> : design automation flows and Dust agents that remove manual work from PM workflows (spec drafting, meeting synthesis, backlog triage, reporting); own agentic product management practices and enable Customer Success, Product Marketing, and Sales to self-serve off product data sources</li> </ul> <h3 class="pb-2 pt-4 heading-lg text-foreground">What You'll Bring to the Role</h3> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @md:pt-2 @md:pb-[10px] @md:leading-relaxed text-base leading-relaxed text-foreground"><strong class="font-semibold text-foreground">Experience:</strong></div> <ul class="list-disc pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">5+ years in product operations, technical program management, or product management in a SaaS or platform company</li> <li class="break-words text-foreground text-base leading-relaxed">Proven track record of building a system or process from scratch</li> <li class="break-words text-foreground text-base leading-relaxed">Technical background: engineering, computer science, or a builder-track PM path</li> <li class="break-words text-foreground text-base leading-relaxed">Experience reading data models and discussing architectural trade-offs directly with engineering teams</li> </ul> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @md:pt-2 @md:pb-[10px] @md:leading-relaxed text-base leading-relaxed text-foreground"><strong class="font-semibold text-foreground">Skills:</strong></div> <ul class="list-disc pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">Product analytics: comfortable instrumenting, querying, and building dashboards that drive decisions</li> <li class="break-words text-foreground text-base leading-relaxed">AI agent design: able to scope, build, and iterate on automation flows and LLM-based agents</li> <li class="break-words text-foreground text-base leading-relaxed">Systems thinking: designs for resilience and knows when to kill a process that isn't working (including one you built)</li> <li class="break-words text-foreground text-base leading-relaxed">Cross-functional fluency: works naturally across PMs, designers, product marketers, and customer-facing teams</li> <li class="break-words text-foreground text-base leading-relaxed">Autonomous execution: comfortable clearing unmapped ground without a defined playbook</li> </ul> <h3 class="pb-2 pt-4 heading-lg text-foreground">Tech Stack</h3> <ul class="list-disc pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Agentic & automation:</strong> Dust, n8n, Claude</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Product analytics:</strong> Heap, Contentsquare, Amplitude</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Product tooling:</strong> Productboard, Jira</li> <li class="break-words text-foreground text-base leading-relaxed"><strong class="font-semibold text-foreground">Design collaboration:</strong> Figma</li> </ul> <h3 class="pb-2 pt-4 heading-lg text-foreground">Languages</h3> <ul class="list-disc pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">English: Fluent - Professional Proficiency</li> <li class="break-words text-foreground text-base leading-relaxed">French: Fluent - Professional Proficiency</li> </ul> <div class="my-4 border-b border-primary-150"> </div> <h3 class="pb-2 pt-4 heading-lg text-foreground">Our Hiring Process</h3> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @md:pt-2 @md:pb-[10px] @md:leading-relaxed text-base leading-relaxed text-foreground">We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.</div> <div class="whitespace-pre-wrap break-words font-normal first:pt-0 last:pb-0 py-1 @md:pt-2 @md:pb-[10px] @md:leading-relaxed text-base leading-relaxed text-foreground">Please click the "Apply" button to submit your application, this helps us make the best possible assessment and get back to you as quickly as possible.</div> <ol class="list-decimal pb-2 pl-6 flex flex-col gap-1 text-foreground text-base leading-relaxed"> <li class="break-words text-foreground text-base leading-relaxed">45 minute introductory call with a Talent Acquisition Specialist</li> <li class="break-words text-foreground text-base leading-relaxed">Hiring Manager interview with Jean-Yves Simon, Chief Product Officer</li> <li class="break-words text-foreground text-base leading-relaxed">Two values-based interviews using the STAR methodology</li> </ol><div class="content-conclusion"><p><em>We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.</em></p> <p><em>As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, <a href="https://www.mirakl.com/recruitment-privacy-notice" target="_blank">here</a> in English and <a href="https://www.mirakl.com/fr-FR/recruitment-privacy-notice" target="_blank">here</a> in French. </em></p> <p><em>We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our </em><a href="https://info.mirakl.com/ai-guidelines-for-candidates-and-interviews" target="_blank"><em>AI Guidelines for Candidates and Interviews</em></a><em>.</em></p></div>

Product Ops

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